Notice for the conversion to tl 9000 requirements handbook r6. Are the tl 9000 measurements used internally for continual improvement. Tl 9000 quality management system implementation with the consultants and experts of lakshy management consultant pvt. These requirements are documented in the operations quality plan 8bd000234204qrzza, the. Conversion arrangement for tl 9000 requirements handbook r6. The goal of this effort was to make the tl 9000 design requirements more clearly applicable to any software. Quest forums tl 9000 database coordinator will provide technical assistance as needed to coordinate the issuance of the electronic version of the handbook. Reports on defect tracking and other measurements at various levels of granularity are accumulated by tl 9000 compliant facilities of certified organizations by the university of texas at dallas, which is. Nationally recognized as tl 9000 experts, bizphyx is the nations leading quality management consultancy, specializing in the implementation of tl 9000, the iso based quality standard of the telecommunications and ict industry.
Tl 9000 is a quality management system to meet the supply chain quality requirements of the worldwide telecommunications industry. Telecomspecific requirements that apply to all registrations. The book also compares the recent changes in both tl 9000 and iso 9001, and explains how. The new telecommunications industry standard takes shape. This handbook is the definitive guide for implementing a quality management system with nine sections, glossary and reference appendix. Tl 9000 is a new set of telecommunications quality system requirements based on iso 9001 and.
Tl 9000 is a quality management system standard designed by the quest forum in 1998. These requirements are documented in the operations quality plan 8bd000234204qrzza, the alcatel north american quality manual 8bd00000qrzza, and the wireline network quality manual 8ab831790001qraaa. This includes all of the requirements of iso 9001, plus industryspecific. Tl 9000 requirements are more specific and prescriptive as compared to the broad guidelines of iso 9001. Additional sites covered under this multi site certification are listed on the annex file no.
Sector specific scheme requirements tl9000 sai global. And, in the case of tl 9000 specifically, the na clauses must also be identified in the organizations tl 9000 registration profile at, per clause 4. Qs9000titled quality system requirements is similar to iso 9000, international quality system standard, interpreted by us automotive giants chrysler and ford, applicable particularly to the us automotive industry, but now adapted world over. Additional sites covered under this multisite certification are listed on the annex file no. This month we begin a new series for users of the tl 9000 quality management system. The telecommunications tl 9000 standard contains the requirements of iso. Certificate of registration of quality management system. Qs9000titled quality system requirements is similar to iso9000, international quality system standard, interpreted by us automotive giants chrysler and ford, applicable particularly to the us automotive industry, but now adapted world over. Tl 9000 requirements handbook, whose current release 6. Tl 9000 quality management systems anab accreditation. Two of the most important objectives in the revision of the iso 9000 series of. The program is structured to bridge the gap between iso 9001 and tl 9000 by summarizing the intent of each additional requirement and its impact on telecommunications service provision. Tl 9000 was designed specifically for the telecommunications industry. Tl90001 quality management systems requirements handbook book 1 this document comes with our free notification service, good for the life of the document.
Faq for the conversion to tl 9000 requirements handbook r6. Iso 9004 gives guidance on a wider range of objectives of a quality management system than iso 9001, par ticularly in managing for the longterm success of an organization. Tl 9000 replaces more than 600 quality standards in the telecom industry and has become an extension of iso 9001. Sots data file data records contain all of the information that must be collected for individual outage events. In particular, tl 9000 certified organizations are required to comply with. Restrictions on use of any documents electronic or otherwise received under. Tl 9000 quality management system requirements handbook r6. The effective date of tl 9000 requirements handbook r6.
Forum will forward the licensee a pdf file once payment is received and processed. This standard has been updated based on the new iso 9001. Emphasis is on implementation techniques to ensure a robust, effective quality management system. Will nonconformity ies be raised against the new or changed requirements in tl. A wide diffusion of this implementation guidance is recommended, in. Appendix a tl 9000 quality management system product category tables 3.
Ebook tl 9000 as pdf download portable document format. The standard is published in the united states by the. Tl 9000 measurements handbook, whose most recent release was 5. The second edition has been updated to reflect changes in the most recent versions of the tl 9000 requirements handbook 3. Tl 9000 includes all of the requirements of the iso 9001 quality standard, plus additional requirements that focus on. Pdf software product quality practices quality measurement and. All requirements clauses of the international standards iso 9001. Tl 9000 1 quality management systems requirements handbook book 1 this document comes with our free notification service, good for the life of the document. Guidance on the requirements for documented information of iso. Submit tl 9000 measurements tl 9000 data pertaining to their products. Certificate of registration of quality management system to.
Tl 9000 adds 81 hardware, software and services best practices and 19 notesrecommendations. Design and manufacture of optical connectivity solutions tl 9000h r6. Sep 02, 2016 the integrated global quality igq work group of the quest forum was responsible for this standard upgrade. Interested parties include your employees, owners, sup pliers, partners and society in general. Introduction lists the goals of tl 9000, states the purpose of tl 9000, benefits of implementation, relationship to iso 9001 and other requirements. Special information the following are examples of how special information is presented in this document. Tl 9000 quality management system implementation 3 days gain the skills you need to develop and implement a quality management system that meets the requirements of tl 9000. Selection and use of the iso 9000 family of standards. Tl 9000 quality management system measurements handbook 5.
Structure defines the structure of the handbook and terminology. Tl 9000 quality management system requirements handbook. The audit was conducted in accordance with the requirements of tl 9000 appendix b code of practice for tl 9000 registrars. Frequently asked questions for the conversion to tl 9000. So, the use of this checklist will give you only a sample of your organizations. Tl 9000, the telecommunications quality management system standard, presents several auditing challenges. System requirements and tl 9000 quality management system measurements. Introduction lists the goals of tl 9000, states the purpose of tl 9000, benefits of implementation, relationship to iso 9001 and other requirements, explains how the tl 9000 handbooks are developed and maintained, and defines the effective date of use. This book complements the tl 9000 quality management system requirements handbook with measurements that reflect the performance of the industry and its products. Thus, suppliers to the telecommunications sector that have been waiting. Iso 9000, quality management systems fundamentals and vocabulary, provides. Internal audits should be looking at measurement collection, validation and reporting.
Tl 9000 certification, tl 9000 quality management system. Tl 9000 top results of your surfing tl 9000 start download portable document format pdf and ebooks electronic books free online rating news 20162017 is books that can provide inspiration, insight, knowledge to the reader. A derivative of iso 9000, tl 9000 is defined in two handbooks. The tl 9000 quality management system qms requirements handbook r6. Validation audit requirements handbook checklist tl 9000. Pdf this paper presents a combined, highlevel quality view of tl9000 handbook. The tl 9000 handbooks the tl 9000 quality management system requirements handbook and the tl 9000 quality management system measurements handbook are designed specifically for the telecommunications industry to document industry quality management system requirements and measurements. Although tl 9000 is updated for various reasons, one reason is that iso 9001 is updated about every eight years or so. Tl 9000 is a new set of telecommunications quality system requirements based on iso 9001 and incorporating performance measurements or metrics. Tl 9000 quality system requirements rooted in iso 9001. The tl 9000 standard was developed by and for the ict industry in 1999 to drive consistency in the quality of products and services down the supply chain. You should be aware that although the following questions include most of the requirements of the iso 9001. We use your linkedin profile and activity data to personalize ads and to show you more relevant ads. This implementation guidance has been developed to assist users in understanding the issues that need to be considered during the co.
Additional requirements for tl 9000 are shown below 6. It is based around iso 9001 and was developed by the quality excellence for suppliers of telecommunications quest leadership forum in response to product and service failures within the industry. In particular the different approval criteria needed for the different types of iso. Tl 9000 quality management system measurements handbook. Quality system requirement an overview sciencedirect. Reports on defect tracking and other measurements at various levels of granularity are accumulated by tl 9000 compliant facilities of certified organizations by the.
Tl 9000 start download portable document format pdf and ebooks. The organizations those are currently certified to the tl 9000, r5. This document is a revision to tables a1, a2 and a3 of appendix a of tl 9000 quality management system measurements handbook, release 3. Introduction lists the goals of tl 9000, states the purpose of tl 9000, benefits of implementation, relationship to iso 9001 and other requirements, speaks about customer communication, explains how the tl 9000 handbooks are developed and maintained, and defines the effective date of use.
Tl 9000 defines the quality management system qms requirements for design, development, production and service provision for the information and communication technologies ict industry. Quality system requirement an overview sciencedirect topics. Tl 9000 contains more than double the requirements of iso 9001, including ongoing data collection and reporting. The quality plans and practices adequately ensure that technical requirements and. Bizphyx tl 9000 and iso 9001 experts training, auditing. Data submissions can be made online with a user interface, uploading a data template file or through machine to machine transmission on a monthly basis.
It must be used for audits conducted on or after january 1, 2015, meaning the r5. The tl 9000 quality management system requirements handbook 5. Tl 9000 certification what is the tl 9000 standard. As a result, the tl 9000 is a twopart quality system with significant management and measurement components. The tl 9000 quality management system qms measurements handbook release 5. Tl90001 quality management systems requirements handbook. Bizphyx also assists clients with iso 9001, iso 14001, iso 45001, and iso 50001 implementation, training and qms maintenance, delivered through a. Tl 9000 quality management system requirements handbook release 6. Information technology or database professionals who work in the customer and tl 9000 registered supplier organizations can use sots be automate the transfer of field performance data between the computer databases of customer. Iso tl 9000 standard partially met section 4 quality management system 4. When should i declare a tl 9000 requirement not applicable. What is the effective date of tl 9000 requirements handbook r6.